Help

How do I make a booking?

The great thing about using Sealine Taxis is that we make arranging a booking so simple. You can contact us by phone, email or you can use our app.

How far in advance do I need to book my taxi?

We are a taxi company that offers a taxi service 24 hours a day. Therefore, in the majority of cases, there is no need to book in advance. We have many drivers located throughout the area and with our app, you can track our drivers in real time. However, if you require a taxi for a specific event or trip, then we advise you to make the booking in advance.

If I am booking a special trip, how far in advance will I need to book?

We are a trustworthy and reliable taxi company that is extremely popular and so, we advise you to book as early as possible to avoid disappointment. There are many factors that determine how early you should book but if it is an airport or train station transfer then booking in advance will ensure you arrive on time.

Can I pay by Credit or Debit Card?

Absolutely! Our App enables you to pay by using a credit or debit card that is stored within the app. This ensures that you are always able to use our service, even if you do not have cash on you. All payments are secure, made through Swipe and there is no additional charge for making payments in this way. Of course, if you want to make an advance booking, we can take payment for this over the phone.

What if my flight is delayed?

Our promise to you is that we will always be prepared to deal with delayed flights. We actively track live flight information, enabling us to be there when you need us. Please check our terms and conditions.

What airports do you cover?

We cover the following airports:

  • London City
  • London Heathrow
  • London Gatwick
  • London Stansted
  • London Luton
  • Birmingham
  • Southampton

However, if you have specific requirements or any queries regarding other airports, then please get in touch with us.

I have a parcel that needs delivering, can you help?

Yes, we can, we offer a parcel delivery and pickup service.

What types of vehicles do you have?

We have a wide range of vehicles available for a number of different purposes. Whether you require a taxi for yourself or transport for a larger group, our fleet of vehicles will cover every need.

How safe are your vehicles?

All of our vehicles are maintained to the highest of standards. They adhere to all regulations and laws that govern this industry. This ensures that all passengers that travel with us remain safe.

Are your driver's security checked?

We carry out a disclosure and Barring check on all of our drivers. This ensures that all of our drivers are suitable for working with Sealine Taxis and all of our clients.